Porcelli's offers a full range of auto body repair services designed to make the repair process as smooth and stress-free as possible. Whether you've been in a collision or just need cosmetic touch-ups, our experienced team is here to help.

Our services include:

• Auto Collision Repair
• Paint Services & Color Matching
• Dent & Bumper Repair
• Frame Straightening
• Scratch & Chip Repair
• Insurance Claim Assistance
• Free Estimates
• Rental Cars 

Absolutely — at Porcelli’s Auto Center, we work with all insurance companies and act as your partner from start to finish. We know the claims process can be overwhelming, so we’re here to guide you every step of the way. From helping you file your claim to communicating directly with your insurance provider and even securing a rental car through your plan, we take the stress out of the repair process so you don’t have to worry about a thing.

Important Notice About Insurance Providers

You Have the Right to Choose Your Repair Shop!

Did you know you can have your car repaired at any auto body shop you trust? Don’t let insurance companies pressure you into using their “preferred shops” — it's your vehicle and your choice. Sometimes insurers steer customers toward shops that prioritize cost-cutting over quality.

 At Porcelli’s, we put your safety and satisfaction first. If you ever feel unsure or pressured, give us a call — we’re always here to help and protect your rights as a consumer.

One of the first questions we often hear is, “How long will it take?” And we get it — being without your car can be a big disruption. At Porcelli’s Auto Center, our goal is to get your vehicle repaired and back to you as soon as possible, without ever compromising on quality or safety. When you drop off your car, we’ll work quickly to assess the damage, coordinate with your insurance company, and give you an estimated completion date so you know what to expect from the start.

Keep in mind that some things — like waiting for parts, hidden damage that’s only visible once repairs begin, or insurance approval delays — can affect the timeline. But don’t worry, we’ll keep you informed every step of the way.

How Can you Stay In The Loop? 

You can check your vehicle’s repair status anytime by clicking “Repair Status” right here on our website. And if you’ve opted in for text or email updates, we’ll send you automatic notifications to let you know exactly where your car is in the process. At Porcelli’s, we’re not just here to fix your car — we’re here to make the experience clear, smooth, and worry-free.

Every repair is a little different, so the first step is to write a detailed estimate based on the damage to your vehicle. Once we assess the repairs needed, we’ll go over the estimate with you and, if you’re using insurance, we’ll work directly with your provider to get everything approved. You’ll always be kept in the loop — we believe in clear, honest communication from start to finish.

If you're going through insurance, your out-of-pocket cost is typically just your insurance deductible — the amount set by your policy. If you're paying out-of-pocket or have limited coverage, don't worry. At Porcelli’s, we understand that unexpected repairs can be stressful, and we’ll do our best to work with you to find a solution that fits your budget while still delivering high-quality, safe repairs.

Just ask — we’re here to help. We’re always happy to answer your questions and walk you through your options so you feel confident every step of the way.

Not necessarily! At Porcelli’s Auto Center, we understand that filing an insurance claim isn't always the best option for every situation. In fact, many of our customers choose to pay out of pocket for minor repairs to avoid potential increases in their insurance premiums.​

Research shows that even a single claim can lead to higher rates or the loss of a safe-driver discount, and those premium increases can stick around for years. That’s why for minor damage — like a scratched bumper or small dent — it’s often more cost-effective in the long run to pay for the repair yourself rather than go through your insurance.

At Porcelli’s, we’re here to help you make the best decision for your situation. We offer free estimates and will walk you through the pros and cons of filing a claim versus paying out of pocket. Our goal is to provide high-quality repairs that fit your budget and keep your insurance costs in check.​

Need guidance? Stop by or give us a call. We’re always happy to discuss your options and help you choose the path that’s right for you.

Rental Car FAQ – Porcelli's Auto Center

Q: Can you help me get a rental car while my vehicle is being repaired?

A: Absolutely! We assist all our customers with rental arrangements and work with several trusted rental car companies to make the process smooth and stress-free.

Q: Do I need to set up the rental myself?

A: No need! We’ll coordinate directly with the rental company and your insurance provider (if applicable) to ensure everything is handled quickly and efficiently.

Q: Can I choose the rental company?

A: Yes you can and We have partnerships with multiple rental agencies, so you’ll have options. We’ll do our best to find what’s most convenient and appropriate for your needs.

Q: Will my insurance cover the cost of the rental?

A: That depends on your policy. We’ll help you review your coverage and assist in communicating with your insurance company to understand what’s included.

Did you know? 

Note about Rental Cars

Many rental car companies have policies that limit rentals to 30 days. Be sure to discuss this with us early on so we can help you plan ahead and avoid any disruptions.